Refund policy

Thank you for shopping at ClusterJewels.com. We take pride in providing high-quality products, and your satisfaction is our top priority. Please carefully review our No Return and Refund Policy before making a purchase.

1. All Sales Are Final

• We do not accept returns or exchanges on any products unless the item received is damaged or defective. In such cases, please refer to our Damaged or Defective Items section below.

2. Damaged or Defective Items

• If you receive a damaged or defective item, please contact our customer service team at +91 9512693526 & Clusterjewels02@gmail.com within 1-2 days of receiving your order.
• To expedite the process, please include your order number, a description of the issue, and clear photos of the damaged or defective item.

3. Damaged or Defective Items Resolution

• If the item is confirmed to be damaged or defective, we will provide instructions for returning the item.
• We will either replace the damaged or defective item or issue a refund at our discretion.

4. Cancellation of Orders

• Once an order is placed and payment is received, it cannot be canceled or modified.

5. Contact Information

• If you have any questions or concerns about our No Return and Refund Policy, please contact us at +91 9512693526 & Clusterjewels02@gmail.com.